PERSONALIZED SERVICE YOU DESERVE, FROM A FAMILY-OWNED FUEL OIL COMPANY THAT CARES!
Compare Domino to the competition and see for yourself why WE are better! Domino has been serving Long Islanders since 1981 – we’ve been providing heating oil deliveries, burner service and heating repairs to our community for decades.
| Domino | Other Companies |
|---|---|
| 24-Hour Customer Service Customer service staff present 24 hours a day, 7 days a week |
Uses an answering service after normal business hours |
| 3 Service Shifts While most Domino service technicians start work in the morning, we have some who start very early, and some who start late at night. That way, emergencies can be handled immediately at any hour of the day or night. |
Service technicians are “on-call” after hours. That means a customer who calls with an emergency at 4 a.m. sometimes has to wait until the morning shift reports to work at 8 a.m. |
| “No-Heat” Fast Response Domino almost always responds to “no-heat” calls within 4 hours. |
Performance and response times vary widely. |
| In-House Training Program Domino conducts ongoing in-house training sessions to improve the skills of our technicians. Our apprenticeship program trains our new technicians. |
Little, if any, ongoing training. |
| Pricing Domino has been family owned since 1981. The company does not rely on outside financing, which keeps our prices affordable. |
Most other large oil companies have borrowed heavily to finance acquisitions. Prices have been raised to cover financing costs. |
| Guaranteed Oil Prices Our Guaranteed Oil Price Plan assures customers of a fixed oil price every year. |
Most other large oil companies have high oil pricing to cover the cost of your contract. |